Simulated workplace
Department
Business Support
Provides finance, payroll, human resources, procurement, IT and records management to the operating departments, including invoicing customers for storage and freight, paying suppliers, onboarding new staff and maintaining the controlled document register.
Responsibilities
What the team is accountable for
- Invoice storage, handling and freight charges weekly
- Process payroll including shift and overtime allowances
- Recruit, onboard and maintain personnel files
- Purchase consumables, tyres, fuel and racking components
- Control policies, procedures and forms through the document register
- Support the leadership team with reporting and meeting minutes
Performance measures
How we know it is working
95%
Invoices issued within 3 days
99.7%
Payroll accuracy
3
Documents overdue for review
People
Who works here
RP
Rosa Petrakis
Business Support Manager
Runs finance, payroll, human resources and document control from head office, and has been with Corridor for nine years.
Systems
Where the work is recorded
Stock Register
The warehouse management record of every pallet on site: customer, product, batch, bay, quantity and status from receival to despatch.
Consignment Board
Tracks every freight booking from order to proof of delivery, including the allocated vehicle, delivery window, exceptions and complaints.
Scenarios
Assessment tasks in this department
No scenario is set in this department yet.
Documents
Documents the scenarios use
- See the document library.